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Organic Worm Castings

Premium Biological Fertiliser made naturally by our eco-army of compost worms.

Organic Worm Castings

Premium Biological Fertiliser made naturally by our eco-army of compost worms.

Organic Worm Castings

Premium Biological Fertiliser made naturally by our eco-army of compost worms.
Verasoil is proudly owned by Worm Tech

Our Privacy Policy

Worm Tech Privacy Policy | Updated November 2023

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Verasoil.com.au (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    – “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use WooCommerce to power our online store–you can read more about how WooCommerce uses your Personal Information here: https://automattic.com/privacy/. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

  INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED.

  COMMON LINKS INCLUDE:

    FACEBOOK – https://www.facebook.com/settings/?tab=ads

    GOOGLE – https://www.google.com/settings/ads/anonymous

    BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@wormtech.com.au or by mail using the details provided below:

PO Box 526 Yenda NSW 2681, Australia

Worm Castings in the garden
Bunnings Organic Verasoil Fertiliser
Verasoil Blogs
Verasoil Water Retention Worm Castings
Gardening with Verasoil Worm Castings
Verasoil Composting FAQS
Gardening with organic worm castings

It is with great sadness that we are having to voluntarily instigate the withdrawal of the Verasoil Pure Worm Tea product from Bunnings Stores. Our Team will be actioning the withdrawal across the affected Bunnings locations over the course of next week.

The decision to withdraw the product from sale is due to the calico brew bag breaking down inside the packet. The untimely decomposition of the brew bag is a result of there being elevated levels of moisture in the product, that was not evident at the time of packing. Once the brew bags were sealed in the outer plastic sleeve it created an environment for the worm driven microbial activity to flourish, which has greatly accelerated the decomposition of the natural organic brew bag material.

If you have purchased one of the Verasoil Pure Worm Tea brew bags from Bunnings, then please return it to store for a full refund.

This is a very disappointing turnout for a small family-run business that prides itself on the quality of the products we produce.

Brew bags purchased recently online from verasoil.com.au are unaffected and continue to be available to order.

We thank you for your support.